mbg108 is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you use our online betting platform and services.
Effective Date: January 1, 2026
At mbg108, we recognize that your personal information is valuable and sensitive. We are committed to handling your data with the highest standards of security, transparency, and compliance with international data protection regulations. This Privacy Policy applies to all Indonesian players and users of our platform. By creating an account or using mbg108 services, you consent to the collection, use, and processing of your personal data as described in this document.
This Privacy Policy governs the manner in which mbg108 collects, uses, maintains, and discloses information collected from users (referred to as "Players", "You", "Your") of the mbg108 website and mobile applications (collectively, the "Platform"). This policy applies to all services offered by mbg108, including sports betting, live casino games, slot machines, togel (Indonesia's traditional lottery game), and all other gambling and entertainment products available through our Platform.
mbg108 operates as an online betting platform serving the Indonesian market with local payment methods including BCA, BRI, BNI, Mandiri, CIMB Niaga, and e-wallets such as OVO, DANA, GoPay, and ShopeePay. We provide 24/7 customer support in Indonesian language, process deposits and withdrawals in Indonesian Rupiah (IDR), and tailor our services to meet the unique needs and preferences of Indonesian players. As part of providing these services, we necessarily collect and process personal data, and this Privacy Policy explains our practices in detail.
We encourage you to read this Privacy Policy carefully and in conjunction with our Terms & Conditions and Responsible Gaming policy to fully understand your rights and our obligations. If you have any questions or concerns about how mbg108 handles your personal data, please contact our Data Protection Officer using the contact details provided at the end of this document.
For the purposes of applicable data protection laws, mbg108 acts as the "Data Controller" for the personal information we collect and process through our Platform. This means we determine the purposes for which and the manner in which your personal data is processed. We are responsible for ensuring that all data processing activities comply with relevant data protection regulations and industry best practices.
As Data Controller, mbg108 is committed to processing your personal data fairly, lawfully, and transparently. We will only collect data that is necessary for the legitimate purposes outlined in this Privacy Policy, and we will not use your information for purposes incompatible with those for which it was originally collected without obtaining your explicit consent or as required by law.
Our Data Protection Officer oversees compliance with this Privacy Policy and coordinates responses to data subject requests (such as access requests, correction requests, and deletion requests). If you wish to exercise your data protection rights or raise a concern about our data handling practices, you may contact our Data Protection Officer directly at [email protected] with "Data Protection Inquiry" in the subject line.
mbg108 collects several types of personal information to provide, maintain, and improve our services. The categories of data we collect include:
We may receive information about you from third-party sources including payment processors (to verify transactions and prevent fraud), game providers (to track gameplay and ensure fair play), fraud detection services (to identify suspicious activity), and public databases (to verify identity and comply with AML/KYC regulations). We also receive data from social media platforms if you choose to log in or share content through social media integrations, though mbg108 does not currently offer social media login functionality.
mbg108 processes your personal data for the following specific purposes, each based on a lawful ground under data protection law:
You have the right to withdraw your consent at any time where we rely on consent as the legal basis for processing. Withdrawing consent does not affect the lawfulness of processing conducted prior to withdrawal. To withdraw consent, contact us using the details in Section 12.
mbg108 does not sell, rent, or trade your personal data to third parties for their marketing purposes. However, we may share your information with trusted partners and service providers in the following limited circumstances:
We engage third-party companies and individuals to perform functions on our behalf, including payment processing (handling BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay transactions), KYC verification services (identity document validation), customer support platforms (live chat and ticketing systems), cloud hosting providers (data storage and server infrastructure), email service providers (transactional and promotional emails), and fraud detection and prevention services. These service providers have access to your personal data only to the extent necessary to perform their functions and are contractually obligated to protect your data and use it only for the purposes specified by mbg108.
When you play casino games or slots, certain data (such as your player ID, bet amounts, game sessions, and winnings) is shared with game providers like Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. This sharing is necessary to deliver the games, track results, and ensure fair play. Game providers are required to maintain confidentiality and security standards consistent with this Privacy Policy.
We may disclose your personal data to government authorities, regulators, law enforcement agencies, or courts if required by law or in response to valid legal process (subpoenas, court orders, regulatory investigations). We may also disclose data when we believe disclosure is necessary to protect mbg108's rights, property, or safety, or the rights, property, or safety of our users or the public, including in cases of suspected fraud, money laundering, or other criminal activity.
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal data may be transferred to the acquiring or successor entity as part of the business transaction. We will notify you via email and/or prominent notice on our Platform before your data is transferred and becomes subject to a different privacy policy.
We may share aggregated, anonymized, or de-identified data that does not personally identify you with business partners, advertisers, and other third parties for marketing, analytics, or research purposes. For example, we might share statistics about Indonesian player preferences for certain sports leagues or game types without revealing individual identities.
mbg108 takes the security of your personal data seriously and employs industry-standard technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your information. Our security measures include:
Despite our efforts, no security system is impenetrable. While we strive to protect your personal data, we cannot guarantee absolute security. If you become aware of any unauthorized access to your account or suspect a data breach, please immediately notify our customer support team at [email protected] so we can take appropriate action.
mbg108 retains your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of data and the purpose for which it was collected:
After the applicable retention period expires, we will securely delete or anonymize your personal data in accordance with our data retention and deletion procedures. In some cases, we may retain data for longer periods if required by law or to protect our legal rights in ongoing disputes.
Under applicable data protection laws, you have certain rights regarding your personal data. mbg108 respects these rights and provides mechanisms for you to exercise them:
You have the right to request a copy of the personal data we hold about you. You can access much of this information directly through your mbg108 account dashboard (transaction history, account details, communication preferences). For a comprehensive data export, contact our Data Protection Officer.
If any of your personal data is inaccurate or incomplete, you have the right to request correction. You can update some information (email address, phone number, password) directly in your account settings. For changes to registered name or other KYC-verified data, contact customer support with supporting documentation.
You may request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or when you withdraw consent. However, we may be legally required to retain certain data (e.g., for tax, AML, or dispute resolution purposes) even after you request deletion. We will inform you if we cannot fully comply with your deletion request due to legal obligations.
You may request that we restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing based on legitimate interests. During the restriction period, we will store your data but not actively process it (except with your consent or for legal claims).
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another service provider where technically feasible.
You may object to processing of your personal data based on legitimate interests or for direct marketing purposes. If you object to marketing, we will cease sending promotional communications immediately. For other objections, we will assess your request and cease processing unless we have compelling legitimate grounds that override your interests.
Where processing is based on your consent (e.g., marketing communications, non-essential cookies), you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact our Data Protection Officer at [email protected] with "Data Subject Request" in the subject line. We will respond to your request within 30 days and may require identity verification to protect against fraudulent requests.
mbg108 uses cookies, web beacons, pixel tags, and similar technologies to enhance your experience, analyze site usage, and deliver personalized content. Cookies are small text files stored on your device that help us recognize you on repeat visits.
Most web browsers allow you to control cookies through browser settings. You can block or delete cookies, though this may affect site functionality. You can also opt out of targeted advertising through industry opt-out mechanisms. Note that opting out does not mean you'll receive fewer ads, just that they'll be less relevant to your interests.
mbg108 services are strictly intended for adults aged 21 years or older, in compliance with Indonesian gambling age requirements. We do not knowingly collect personal data from individuals under 21. If you are under 21, you are prohibited from creating an account or using mbg108 services. If we become aware that we have inadvertently collected data from someone under 21, we will immediately delete that account and all associated data without refund. Parents and guardians should monitor minors' internet access to prevent underage gambling.
mbg108 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify you by email (to the address registered in your account) and/or by posting a prominent notice on our Platform. The "Effective Date" at the top of this document indicates when the policy was last updated. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Continued use of mbg108 services after policy changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our Data Protection Officer through the following channels:
We aim to respond to all privacy inquiries within 30 days. For data subject requests (access, deletion, correction), we may require identity verification before processing your request to protect against fraudulent inquiries. Please provide clear details about your request and include your registered email address or account username to expedite our response.
All data transmitted between your device and mbg108 servers is protected by bank-grade 256-bit SSL encryption, ensuring your personal and financial information remains secure.
We never sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to provide mbg108 services and comply with legal obligations.
We clearly explain what data we collect, why we collect it, and how we use it. No hidden clauses or vague language—just honest, straightforward privacy practices.
Exercise your data rights including access, correction, deletion, and objection. Manage your privacy preferences directly in your account settings or by contacting our Data Protection Officer.
Our data handling practices comply with international data protection standards, AML/KYC regulations, and responsible gaming requirements. Regular audits ensure ongoing compliance.
When data is no longer needed, we securely delete or anonymize it using industry-standard methods. Request account deletion at any time (subject to legal retention requirements).
By creating an mbg108 account or using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use mbg108 services.
You have the right to withdraw your consent at any time by closing your account or contacting our Data Protection Officer. However, withdrawal of consent does not affect the lawfulness of data processing conducted prior to withdrawal and does not exempt us from legal obligations to retain certain data.
Our Data Protection Officer is available to address any privacy concerns and assist with data subject requests.
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